Terms&Conditions | BfBD Boutique

General

Terms&Conditions

Maurer Design&Deco Sagl owns and operate this website (hereinafter referred to as "BFBD"). These terms and conditions govern your use of our website. Please read the terms in full before you use this website. If you do not accept these terms, please do not use this Website. Using the website: (hereinafter referred to as "BFBD") implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.

1. SITE ACCESS

1.1 You will be able to access the majority of "BFBD" without having to register any details with us.

2. USE OF WEBSITE

2.1 You are permitted to use "BFBD" for your own purposes and to print and download material from "BFBD" website provided that you do not modify any content without our consent. Material on "BFBD" must not be republished online or offline without our permission.

2.2 The copyright and other intellectual property rights in all material on "BFBD" are owned by us and must not be reproduced without our prior consent.

2.3 Subject to paragraph 2.1, no part of "BFBD" may be reproduced without our prior written permission.

3. SITE UPTIME

3.1 We take all reasonable steps to ensure that "BFBD" is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore, we will not be liable if this website is unavailable at any time.

3.2 "BFBD" may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.

4. VISITOR CONDUCT

4.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to "BFBD" shall be considered non-proprietary and not confidential. Unless you advise, to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

4.2 When using "BFBD" you shall not post or send to or from "BFBD" any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

4.3 [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 4.2.]

5. LINKS TO AND FROM OTHER WEBSITES

5.1 Any links to third party websites located on our website "BFBD" are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this Website, it is at your own risk.

5.2 If you would like to link to "BFBD", you may only do so on the basis that you link to, but do not replicate, any page on this website, and subject to the following conditions:

(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;

(b) you do not misrepresent your relationship with us or present any false information about us;

(d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law.

5.3 If you choose to link to our website in breach of Paragraph 5.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.

6. DISCLAIMER

6.1 We take all reasonable steps to ensure that the information on "BFBD" is correct. However, we do not guarantee the correctness or completeness of material on our website. We may make changes to the material on "BFBD" at any time and without notice. The material on "BFBD" may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.

6.2 The material at "BFBD" is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to "BFBD".

7. EXCLUSION OF LIABILITY

7.1 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this website), shall be liability irresponsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of "BFBD". This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with "BFBD".

7.2 Nothing in these Terms shall exclude or limit liability for (I) death or personal injury caused by negligence ; (II) fraud; (III) misrepresentation as to a fundamental matter; or (IV) any liability which cannot be excluded or limited under the law.

Terms & Conditions of Sale

IN GENERAL

Maurer Design&Deco Sagl owns and operate this website (hereinafter referred to as "BFBD"). This document governs your relationship with Bliss from Bygone Days “BFBD”. Access to and use of “BFBD” and the products and services available through “BFBD” are subject to the following terms and conditions. By using the services, you are agreeing to all of the Terms and Conditions, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions.

Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We will not be liable if for any reason “BFBD” is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of “BFBD”.

“BFBD” may contain links to other websites, which are not operated by “BFBD” website www.blissfrombygonedays.com. “BFBD” has no control over the links mentioned above and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of these links will be subject to the terms of use and service contained within each such site.

Data protection is part of our customer's right to confidentiality; we place great importance on this issue and therefore only retain the information that is essential to our customer care and service. Our privacy policy, which sets out how we will use your information, can be found at Privacy.

By using “BFBD”, you consent to the processing described therein and warrant that all data provided by you is accurate.

When creating an account, we ask our customers to provide their personal information such as their first and last names, their e-mail address, postal address and phone number. Fields marked with a star are mandatory for processing orders. Without this information, “BFBD” cannot complete the orders. None of the information is communicated to a third party, with the exception of the e-mail address that could be communicated to our business partner Natatalie Capell Atelier de Moda who requires size and measurements to process the orders.

PROHIBITIONS

You must not misuse the website “BFBD”. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this website. Breaching this provision would constitute a criminal offense and “BFBD” will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of “BFBD” or to your downloading of any material posted on it, or on any website linked to it.

INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

The intellectual property rights in all software and content (including photographic images) made available to you on or through “BFBD” remains the property of “BFBD” or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by “BFBD” and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on “BFBD” nor may you use any such content in connection with any business or commercial enterprise.

TERMS OF SALE

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to manufacturing time and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with “BFBD” you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. “BFBD” retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be “BFBD”. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes. Please make reference to “Terms&Conditions of sales” for more specific information.

REGISTRATION/ SIGN IN

The customer can either register each time an order is placed (by entering the shipping address, etc.) or create a profile that can be edited/deleted at any time.

The registration process serves exclusively to record billing and shipping addresses. The information held is protected through the regulations on data protection.

ORDERS

By submitting an order form to BFBD, you unconditionally accept and undertake to observe the provisions of these Terms and Conditions of Sale.

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. We will only accept your order the moment we receive full payment for the total amount of the goods ordered. This will usually take up to 7 working days. After this time, we will take contact with you informing that you order is being processed and we will start working on your order. For custom made products and bespoke dresses we will also ask you to take your measurements and provide them to us.

Despite all the precautions we take to have the most accurate information about the availability of the items we sell, it can happen that one or several of them, claimed available when your order is placed is finally unavailable. In this case, we will contact you as soon as possible. In the case of permanent unavailability of one or several items that you ordered, we would be obliged to proceed to the partial or total cancellation of your order and refund you.

PRICE

Prices displayed in our online shop are in EURO and the VAT as well as local taxes are not included. Please remember that shipping to the country of your choice is subject to local taxes and duties. At the moment taxes and duties cannot be calculated beforehand, therefore you will be asked to pay them directly to the courier upon the delivery. For more information please visit our Shipping Section.

Whilst we try and ensure that all details, descriptions and prices which appear on “BFBD” are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled and you will receive a full refund.

PAYMENT

Upon receiving your order we carry out a standard authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. We will only accept your order the moment we receive full payment for the total amount of the goods ordered. This will usually take up to 7 working days.

Our customers can purchase their items by credit card. “BFBD” accepts the following credit card providers:

1. Visa

2. MasterCard

3. American Express

Specific information related to the payment process is provided while placing the order.

“Stripe” is the service provider for all credit card transactions. Therefore, the information is scrambled and transferred to “Stripe” for processing.

SHIPMENT

All the goods sold on “BFBD” boutique are handcrafted and every product has its own production time. Please, refer to the “DELIVERY/RETURNS” section in the single products page of our collections to be informed about the delivery times for every single product.

The orders are shipped to the customer by “BFBD” upon receipt of full payment. If your order is made of several items then you will receive them separately in different moments. We will send you by e-mail the tracking numbers corresponding to each item you purchased on our online shop.

CUSTOM TAXES

All the prices reported on the “BFBD” boutique are local VAT and taxes NOT included.

The customer is responsible for the payment of customs taxes and the amount is calculated according to the law applicable in the country where goods are sent.

We don’t know the amount of customs taxes that will be communicated to you by the carrier after the goods have reached their destination.

For Collection C&S Davoy:

In the event that the taxes are not paid, and the shipment is refused or abandoned as a result, the shipment expenses for the return and the customs taxes will be deduced from the total amount of the order and only the difference will be reimbursed. BFBD reserves then the right to charge on the customer’s credit card used to pay the purchase all the costs mentioned here above. The customer will also be responsible for reimbursing BFBD for any additional costs that the abandonment/ refusal of the product’s package may generate such as the 2,9% fee BFBD is charged for the purchase transaction for example and other related fees. All the expenses here above will be deduced from the total amount of the order and only the difference will be reimbursed to the customer.

For custom-made products Collection BfBD Atelier and Collection Natalie Capell:

in the event that the taxes are not paid, and the shipment is refused or abandoned as a result, the shipment expenses for the return as well as the customs taxes will be charged to the customer. No refund is possible for custom-made products. Please, make reference to the Returns/ Refunds section for more details and information. BFBD reserves then the right to charge on the customer’s credit card used to pay the purchase all the costs mentioned here above. The customer will also be responsible for reimbursing BFBD for any additional costs that the abandonment/ refusal of the product’s package may generate.

DELIVERY

Please, make reference to the list below for the delivery times. “BFBD” is not responsible for any delays caused by destination customs clearance processes, severe weather or other unforeseen circumstances.

Estimated delivery times are to be used only as an approximated guideline and it starts from the date of dispatch.

“BFBD” currently delivers to the following countries:

DOMESTIC - Delivery times 1 to 3 business days: Switzerland; Liechtenstein

ZONE 1 - Delivery times 1 to 4 business days: Belgium; France; Germany; Italy; Liechtenstein; Luxembourg; Monaco; Netherlands; San Marino

ZONE 2 - Delivery times 1 to 5 business days: Austria; Denmark; Ireland; Portugal; Spain; United Kingdom

ZONE 3 - Delivery times 1 to 5 business days: Bulgaria; Cyprus; CzechRepublic; Estonia; Finland; Greece; Hungary; Latvia; Lithuania; Malta; Poland; Romania; Slovakia; Slovenia; Sweden

ZONE 4 - Delivery times 2 to 8 business days: Albania; Andorra; Bosnia Herzegovina; Croatia; Gibraltar; Iceland; Macedonia; Norway; Russian Federation; Turkey; Ukraine (excl. Crimea Region)

ZONE 5 - Delivery times 2 to 7 business days: Canada; China; Hong Kong; India; Indonesia; Israel; Korea South; Malaysia; Mexico; Singapore; Taiwan; Thailand; United Arab Emirates; United States East

ZONE 6 - Delivery times 2 to 4 business days: United States West

ZONE 7 - Delivery times 2 to 10 business days: Australia; Bahrain; Brazil; Chile; Egypt; Japan; Kuwait; Macau; Qatar; Saudi Arabia; South Africa

ZONE 8 - Delivery times 3 to 8 business days: Algeria; Costa Rica; Dominican Republic; Lebanon; Moldova; Morocco; New Zealand; Panama; Paraguay; Peru; Tunisia

Tracking your order

As soon as your order is shipped, you will receive an e-mail from us with the tracking number for your order, which you can use to track your order online. If your order is made of several items then you will receive the tracking numbers corresponding to each item you purchased on our online shop.

RETURNS/ REFUNDS

Atelier C&S Davoy

“BFBD” carefully checks that all the products by Atelier C&S Davoy are in perfect condition before they ship. For all the Victorian style and general aged-by-hand goods sold on “BFBD” sign of scratches, propping, colour smudging and other features must be considered as a “damage” by the customer and are a typical characteristic of vintage (aged-by-hand) products and must be considered as a regular feature of the item. The aging process is a procedure which requires an investment in terms of time, that’s why this feature adds even more value to the product making it truly unique and distinctive.

However, if you need help with your product or have any question you can notify by writing to within 3 days after the receipt of the goods with a detailed description of the issue and a picture clearly showing any possible damaged part. Failure to do so will affect any possible claims. We can accept returns just for damaged products and at BFBD’s own discretion after an evaluation of the type and extent of the damage. Delivery costs for the return are borne by “BFBD”. Instructions for the returning of products will be reported by “BFBD” via e-mail. The goods must also be shipped back in their original packaging. Failing which, “BFBD” is entitled to refuse to take them back and/or may claim for damages.

We refuse to accept, in any circumstances, claims related to the design, shape or functionality of the products “Atelier C&S Davoy” sold on BFBD website which may not meet customer’s personal tastes. The product features and its design are clearly shown in the pictures and we cannot accept any returns just because the customer changed his/her mind.

Products made to order

Please remember that we can not accept returns on products that have been made to order, customised and tailor-made especially for you. These concerns:

- BFBD Atelier for the closet: Collection Natalie Capell, Collection BFBD Atelier

- BFBD atelier for the room

Collection Natalie Capell

The garment that have chosen by the customer is a unique and a bespoke one and will be manufactured on-demand, especially for the buyer in the Atelier of our valuable partner Natalie Capell. Different artisan hands will shape it, caring for each detail, and will finally adjust it to the customer’s own measurements supplied by him/her to BFBD in order to fit perfectly. Due to this unique and personal way of working it is not possible to make changes or returns, but BFBD philosophy is to be at the customer’s side throughout the process, listening to her needs and finding solutions when required. We also refuse to accept, in any circumstances, claims related to item design, shape, embroidery etc.. which may not meet customer’s personal tastes. The product and its design are clearly shown in the pictures (we invite the customer to make reference to them) and we cannot accept any returns just because the customer changed his/her mind. This can’t be therefore accepted as a valid reason for the return also because the customer is followed step by step in the garment’s production process and she clearly knows every feature (embroidery, colour, type of fabric etc..) of the model she purchased on BFBD website.

In the event of a spontaneous return made by the customer at his/her own discretion the shipment expenses for the return as well as the customs taxes will be charged to the customer’s credit card. No refund is possible in any circumstances for custom-made products. Therefore, BFBD reserves then the right to charge on the customer’s credit card used to pay the purchase all the costs mentioned here above and other related fees.

Collection BFBD Atelier

Leather bags bag will be personalised with the customer own initials and made to order. Due to this kind of personalisation we cannot accept any return. We also refuse to accept, in any circumstances, claims related to item design, shape, subjects painted etc.. which may not meet customer’s personal tastes. The product and its design are clearly shown in the pictures (we invite the customer to make reference to them) and we cannot accept any returns just because the customer changed his/her mind. This can’t be therefore accepted as a valid reason for the return.

BFBD atelier for the room

Personalised Bantam Midget Spindizzy

The Personalised Bantam Midget Spindizzy will be personalised with the customer own initials and made to order. Due to this kind of personalisation we cannot accept any return. We also refuse to accept, in any circumstances, claims related to item design, shape, subjects painted etc.. which may not meet customer’s personal tastes. The product and its design are clearly shown in the pictures (we invite the customer to make reference to them) and we cannot accept any returns just because the customer changed his/her mind. This can’t be therefore accepted as a valid reason for the return.

For the standard version of the Bantam Midget Spindizzy - the model without any personalisation - “BFBD” carefully checks that all the products by Atelier C&S Davoy are in perfect condition before they ship. However, if you need help with your product or have any question you can notify by writing to within 3 days after the receipt of the goods with a detailed description of the issue and a picture clearly showing any possible damaged part. Failure to do so will affect any possible claims. We can accept returns just for damaged products at BFBD’s own discretion and after an evaluation of the type and extent of the damage. Delivery costs for the return are borne by “BFBD”. Instructions for the returning of products will be reported by “BFBD” via e-mail. The goods must also be shipped back in their original packaging. Failing which, “BFBD” is entitled to refuse to take them back and/or may claim for damages.

We refuse to accept, in any circumstances, claims related to the design, shape or functionality of the Bantam Midget car sold on BFBD website which may not meet customer’s personal tastes. The product and its design are clearly shown in the pictures and we cannot accept any returns just because the customer changed his/her mind.

QUALITY

“BFBD”offers an array of premium and handcrafted quality niche products. We guarantee the authenticity of all products sold in our online shop. Our product lines boast the highest level of quality of materials, designs and finishing.

Should you wish to make any type of claim, please contact us at info@blissfrombygonedays.com.

DISCREPANCIES

Products made available in our online boutique are merchandised using digital picture representations of actual items. Minor differences may exist through this process, however this cannot be considered in any way as a product imperfection.

DISCLAIMER OF LIABILITY

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law “BFBD” and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect “BFBD” liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability, which cannot be excluded or limited under applicable law.

LINKING TO THIS WEBSITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

DISCLAIMER AS TO OWNERSHIP OF TRADE MARKS, IMAGES OF PERSONALITIES AND THIRD PARTY COPYRIGHT

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on “BFBD” are in no way associated, linked or affiliated with “BFBD” and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to, it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to “BFBD”.

INDEMNITY

You agree to indemnify, defend and hold harmless “BFBD”, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this website or your breach of the Terms and conditions of sale.

WAIVER

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms and conditions of sale.

ENTIRE AGREEMENT

The above terms and conditions of sale constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and “BFBD”. Any waiver of any provision of the terms and conditions of sale will be effective only if in writing and signed by a Director of terms and conditions of sale of “BFBD”.

APPLICABLE LAW/ JURISDICTION

Swiss law is applicable to the above sales terms and conditions as well as to any related process or transaction.

CONTACT

Any further information or any comments you might wish to make are to be directed to the following e-mail info@blissfrombygonedays.com.

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